Terms of service
OVERVIEW
Welcome to AZIYIA.
AZIYIA is a trading name of DKEM Limited, a company registered in England and Wales (Company Number: 16056598) with its registered office at 11 Brecknock Road, London, N7 0BL.
Throughout these Terms, “we”, “us” and “our” refer to DKEM Limited trading as AZIYIA.
We operate this website and store, including all related information, content, features, tools, products and services (the “Services”) to provide you with digital wellness and personal development resources. Our store is powered by Shopify, which enables us to provide the Services to you.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old, or that you are using the Services with the consent of a parent or legal guardian.
To use certain features of the Services, including making a purchase, you may be required to provide personal information such as your email address and payment details. You confirm that all information provided is accurate and complete.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
SECTION 2 – OUR PRODUCTS
We currently provide digital products, including downloadable journals, guided audio experiences and personal development resources. In the future, we may expand to offer physical or print-on-demand products, which will also be subject to these Terms.
We make every effort to ensure our products are described accurately. However, we do not guarantee that product descriptions or other content are error-free, complete or current.
Digital downloads are provided for personal use only and may not be shared, redistributed or resold.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order at our discretion.
Digital products are delivered electronically. It is your responsibility to ensure your email address is correct and that you can access downloadable content.
Refunds are governed by our Refund Policy.
SECTION 4 – PRICES AND BILLING
All prices are displayed in GBP unless otherwise stated. Prices may change without notice.
You agree to provide accurate payment information and confirm that you are authorised to use the payment method provided.
SECTION 5 – DELIVERY
Digital products are delivered via download link or email. We are not responsible for delays caused by technical issues outside our control.
For any future physical products, delivery times will be estimates only.
SECTION 6 – INTELLECTUAL PROPERTY & LICENCE
All content on this website, including journals, audio tracks, text, graphics, branding and design, is the property of DKEM Limited trading as AZIYIA and is protected by intellectual property laws.
When you purchase a digital product, you are granted a limited, non-exclusive, non-transferable licence for personal use only.
You may not copy, distribute, modify, reproduce, resell or commercially exploit any content without written permission.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools. These are provided “as is” without warranties. Your use of third-party tools is at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites. We are not responsible for the content or practices of third parties.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Our store is powered by Shopify. However, all purchases are made directly with DKEM Limited trading as AZIYIA. Shopify is not responsible for any transactions between you and us.
SECTION 10 – PRIVACY
All personal data is handled in accordance with our Privacy Policy and applicable UK data protection laws.
SECTION 10A – RISK & COMPLIANCE (WELLNESS DISCLAIMER)
DKEM Limited trading as AZIYIA is committed to operating with integrity and responsible business practice.
Nature of Content
AZIYIA provides digital wellness journals, guided audio experiences and personal development resources designed to support general wellbeing and self-reflection. Our content is educational and inspirational in nature.
Not Professional Advice
We do not provide medical, psychological, psychiatric, therapeutic, legal or financial advice. Nothing within our Services or digital products is intended to diagnose, treat, cure or prevent any condition.
You should not rely on our content as a substitute for professional advice. If you have concerns regarding your physical or mental health, you should seek guidance from a qualified professional.
Personal Responsibility
Your use of our Services is voluntary and at your own discretion. You are responsible for how you interpret and apply the information provided.
Emergency Situations
If you believe you are at risk of harm to yourself or others, please contact emergency services immediately.
SECTION 11 – FEEDBACK
If you submit feedback or suggestions, you grant us the right to use that feedback without obligation to compensate you.
SECTION 12 – ERRORS AND OMISSIONS
We reserve the right to correct any errors or inaccuracies at any time without prior notice.
SECTION 13 – PROHIBITED USES
You may not use the Services for unlawful purposes, infringe intellectual property rights, distribute malware, or interfere with site security.
We reserve the right to suspend or terminate accounts that violate these Terms.
SECTION 14 – TERMINATION
We may terminate access to the Services at our discretion. Certain provisions will survive termination.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, DKEM Limited shall not be liable for any indirect, incidental or consequential damages arising from your use of the Services or products.
Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under English law.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless DKEM Limited from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 18 – SEVERABILITY
If any provision is found unenforceable, the remaining provisions remain in effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and DKEM Limited trading as AZIYIA.
SECTION 20 – ASSIGNMENT
We may assign or transfer our rights under these Terms. You may not assign yours without written consent.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction over any disputes.
SECTION 22 – CHANGES TO TERMS
We may update these Terms from time to time. Continued use of the Services constitutes acceptance of any updates.
SECTION 23 – CONTACT INFORMATION
DKEM Limited (trading as AZIYIA)
11 Brecknock Road
London
N7 0BL
Company Number: 16056598
Email: hi@aziyia.com